delivery info

 

Delivery Info

 

Delivery Service

We use the standard parcel postage services available in Malaysia to deliver the small goods and products ordered from our website.

For the larger goods and products ordered such as Water Tanks, Water Pumps, Water Closets, Basins and Storage Heater, we will personally deliver it using our own mode of transportation eg: Lorry / Van.

Area Covered

At this moment, Small products can be delivered to entire Malaysia as deemed fit with the national postage services, but for the larger products, we only deliver within SELANGOR AREA for now.

Postage Rate

Peninsular Malaysia :

Small Item (Under 30 Kg or Permissible Volumetric Dimension) : Standard Postage Services

  • Less than 2 Kg = RM 7.50
  • Next every additional 1 Kg = RM 1.50 / 1 KG

Larger Item  (Above 30 Kg or Non-Permissible Volumetric Dimension) : Special Delivery via Lorry / Van (Within Selangor ONLY)    

  • Sepang = RM 200.00
  • Sabak Bernam = RM 250.00
  • Petaling = RM 50.00
  • Kuala Selangor = RM 200.00
  • Kuala Langat = RM 200.00
  • Klang = RM 100.00
  • Hulu Selangor = RM 200.00
  • Hulu Langat = RM 100.00
  • Gombak = RM 100.00
  • Kuala Lumpur = RM 50.00

East Malaysia :

Small Item (Under 30 Kg or Permissible Volumetric Dimension) :

  • Less than 2 Kg = RM 7.50
  • Next every additional 500 gm = RM 1.50 / 500 gm

Postage Duration

Standard Delivery time within 1-7 days for Small Item.

Delivery time for Large Item would take 2-10 Days, depending on your location.

* Please be noted that Postage Duration is based on item availability.

Tracking System

After your order have been processed and posted, we will provide you with the Tracking Number and you can track your order via https://www.pos.com.my/postal-services/quick-access/?track-trace.

Disclaimer

Receiving your order: Please note that you will have to sign for your order. If you are not at the delivery address at the time of delivery, the postal carrier will provide a notification card advising you of the local Post Office from which you can collect your order. Delivery is subject to the terms of the relevant postal service. While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us. 

Definition of Small and Large Products

Small products that can be delivered using standard parcel postage including:

·         Faucets, Taps, Fittings, Bathroom Accessories, Shower Accessories, Water Purifier, and other reasonable products within permissible postage weight (30 Kg) and dimensions limits (Below 20cm Height  X 105cm Length).

Large products that will be delivered through our own means of transportations including:

·         Water tanks, Water Pumps, Water Heater, Pipes, Water Closets, Basins and other reasonable products exceeding the permissible postage weight and dimensions limits (Above 20cm Height X 105cm Length).

For the customer’s convenience, we can negotiate the delivery options and other details available for your orders, just give us a call and we will try to sort out the best ways to delivers your goods. After all, quality is our priority!