Term And Conditions


Terms and Conditions



These terms and conditions will govern your use of this website (www.heap-wah.com) and by continue in using this website, you are assumed to accept and agreed with these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

The term 'Heap Wah' or 'us' or 'we' refers to the owner of the website i.e Heap Wah Enterprise Sdn. Bhd. (122161-A). The term 'you' refers to the user or viewer of our website. The term 'Third-Parties’ may refer to our Website Developer and services provider, or any entities or organization which we use to deliver and manage the website and services provided.

Site Contents & Copyrights

All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in and on www.heap-wah.com belong to the Heap Wah Enterprise Sdn. Bhd. (122161-A) and/or third parties (which may include you or other users.) We reserves all of its rights contains in this website. Nothing in the Terms grants you a right or license to use any trade mark, design right or copyright owned or controlled by the Us or any other third party except as expressly provided.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. We reserve the right to change / update any information in this website without prior notice.

Cookies and Log Data

Whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Customer’s Information and Order

In order to process and deliver your orders, you need to provide accurate information about yourself such as name and address. Failure to provide us the accurate information may cause your orders to be rejected. Inaccurate address given / provided by you may result in delay or error in delivery process and we will not be held responsible for any problems, damages or loss resulting from your incorrect information provided.

Information Accuracy and Errors

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

If you are not satisfied with the products purchased, please refer to our Return & Refund Policy.

Products and Services Offered

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. If you are not satisfied with the products purchased, please refer to our Return & Refund Policy.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorized Usage of Website

Unauthorized usage of this website may give rise to a claim for damages and/or be a criminal offence.

Links to Other Sites

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Information Collection, Use, and Sharing

We only have access to/collect information that you provide to us in order to complete your order purchase and payment information.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. For more info refer to our Privacy Policy.

Product Lost, Damages in Delivery Process

We are not responsible to any damages, lost or any problems (delayed delivery time or others) that may rise during the delivery of your products ordered from the use of this website as we use the third-parties services to deliver your items unless otherwise noted. For the items delivered using our own transportation, you may claim for refund or exchange if deemed fit and reasonable.


Neither you or any other third parties will hold us responsible for claims, compensation and any other expenses, loss, claims and damages from the usage of this website.


We reserve the rights to terminate any users from further access or use of this website at our sole discretion including the breaching of this term. This term is effective until either of the users, decided to discontinue to use the services offered in this website. We also reserve the right to terminate this agreement at our sole discretion without prior notice.


If you have any inquiries, suggestion or doubts, feel free to contact us at +603-77829436 or Drop us an inquiry here.